Guest SMS
privacy policy.

Effective September 25, 2026. This policy applies to the WebSys POS Guest Notifications program operated by Websys LLC. A participating restaurant uses WebSys POS to manage your visit and initiate the notifications you request. The restaurant or location is identified in the message.

Information used for guest notifications

The program processes your name, mobile number, restaurant or location, party size, reservation or waitlist details, and any visit notes you choose to provide. It also records whether you agreed to receive texts, the time of that agreement, the disclosure presented, and message delivery information such as a provider message identifier, status, and timestamps.

Online booking services may also process technical information, including a network address, to protect the service and limit abusive requests. Please do not put payment card details, passwords, or sensitive personal information in booking notes.

How information is used

Information is used to manage the requested visit, send reservation confirmations and table-ready alerts when you agree, honor opt-outs, provide support, and investigate delivery problems or misuse. Agreement to these texts does not enroll you in advertising or unrelated promotional messages.

Who handles the information

The restaurant handling your visit and authorized WebSys personnel may access information needed to operate and support the service. Messaging and hosting providers, including Twilio and mobile carriers, process information needed to deliver messages and operate the service.

Mobile numbers, text-message opt-in data, and consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Service providers may process this information only as needed to provide the requested service. Information may also be disclosed when required by law or to address fraud, abuse, or security incidents.

Your choices

Text permission is optional and is not a condition of booking or purchase. You may ask the restaurant to handle your visit without texts. Reply STOP to a program message to stop messages from that sender. A final opt-out confirmation may be sent. An opt-out does not cancel your reservation or remove your waitlist entry.

For messaging assistance, reply HELP or contact admin@websysit.com or (786) 374-9431. Contact the restaurant directly for changes to your visit.

Records and privacy requests

Visit, consent, and delivery records may be retained to operate the service, resolve questions, honor opt-outs, and meet applicable obligations. This program does not promise automatic deletion after a fixed number of days. Contact WebSys to request access, correction, or deletion; records that must be kept for legitimate operational or legal reasons may be retained. Restaurant-held records may require coordination with that restaurant.

About these pages

Changes will be posted here with an updated effective date. The public company website is covered separately by our website privacy notice. Read the SMS terms and conditions and guest consent information for this program.